Well, if you were a guest researching a stay at this imaginary New York City hotel, you could simply message the hotel from FB Messenger and WhatsApp and get instant responses.
Point your phone's camera at the QR code. Your phone should be around a foot away from your computer screen when you do this.
Wait for the QR code to scan.
Your COVID-19 related concerns about the property, rooms they have on offer, rooms with specific views, rooms with specific amenities (eg. bath tub, jacuzzi, soaking tub), interconnecting rooms, information about the neighborhood (eg. how far to times square, sushi places close by) ground transportation (how far to the airport, best way to reach the hotel from airport) check in times, baggage related, restaurants and bars, in room dining, pools and spas, taxes and fees like the destination or resort fees, credit card hold policy, the list is ENDLESS! ASK ANYTHING THAT YOU WOULD ASK AS A GUEST BEFORE BOOKING, AFTER BOOKING OR WHILE STAYING.