Pre-booking. Post-Booking. During the Stay. Post-Checkout
Guests can message the property just like they would with friends and family and the hotel would respond instantly through intelligent automation
The back-of-house messaging on Cord.travel connects everyone in your hotel, top management to frontline, fulltime to flextime.
Communicate, collaborate, share files, search, get moment-of-need help, learn, onboard, all through a single messaging interface.
The embedded Conversational AI on Cord.travel delivers key operational data to senior executives on demand through its messaging interface.
Executives can ask questions in plain English through voice or text and get immediate answers anywhere, anytime, without having to log in to the PMS.
The Smart-Upsell(™) engine embedded in Cord.travel sends targeted real-time offers to guests from booking thru checkout and post-checkout.
You can now upsell room upgrades, offers and amenities through automated text messaging directed at the right guest at the right moment.
Through Smart-Upsell, you stop wasting valuable staff time operating archaic manual systems. And your property starts generating significantly higher revenues whilst delivering a highly personalized guest experience (Available: Q2, 2020)